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Please include all dashes. For example 101-0101-01. New Accounts - if no payment has been made, enter 0.00 as the last payment amount. For new residential accounts, if an install fee has been credited to your account you may need to enter 50.00 as the last payment amount (30.00 for transferred service). Existing Accounts - Enter the last payment amount minus any convenience fee paid.
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Announcement

Please Note: 

  • The credit card billing information, including the billing address, must match the information on file with your bank to avoid payment processing issues.
  • If service has been terminated for non-payment, you must contact the Utility Billing Department at 903-892-7237 to restore service.
  • The maximum allowed amount per billing for credit card transactions is $1,000. Making multiple payments over $1,000 per billing cycle will result in the removal of the online account.

The Municipal Online Payment website charges a fee of $1.25 per transaction. 

Office Hours: Monday - Friday 7:45am to 5pm.

Online Service Requests require a minimum of three (3) business days for processing.

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